Happy clients
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brands with added value

Your brand identity is an outward expression of values.
Values? We all have them but often they aren't well honed.
A marketing journey always starts with values. What are yours?
Here's ours...

Our values

This is where the magic happens – discussing your idea then coming up with a whole bunch of ideas and whittling them down to find the nugget that could really work.

We want – nay, need – to know all about you.
Ok, maybe not your shoe size... just what you do, who you do it for, why you do it and how.

They* say people buy from people and it’s so true – our clients like us, we like them and together we get the job done.
No fuss, no jargon, just straightforward communication + brilliant creativity.
*Dunno who 'they' are but they are right!

What we do

39steps is a creative agency. We come up with clever ideas to engage the right folk with your brand.

We listen and get to understand your organisation, values and aspirations. With you, we’ll work out what you need in your marketing toolkit, to aid your aspirations. It could be a brand refresh, a website that actually works and everything else in between.

Let us help you with your content. Whether it’s writing engaging copy or sourcing emotive photographs, great looking infographics or professional video showreels, we love coming up with great ideas that engage your audience.

We’re all for collaboration, so you can be as involved as you like and we’ll manage the project from concept to delivery.



Making your toolkit work:

research + plan
online + offline strategy
communication calendar
review + revise



More than just a logo!

mission + vision
logo design + guidelines
tone of voice
identity systems



All the good-looking stuff:




Your online shopfront:

planning + strategy
PHP + ecommerce

What our clients say...

Our folio

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Who we are

We’re a wee team with big ideas and oodles of experience from across the creative industry.

Our clients tell us they like us, what we do for them, how we do it and the impact design has on their business. Which is just as well, as that’s what gets us up in the morning! We’d love to be part of your story and for now, here’s a bit about us:


Julie Diver


A designer by trade, Julie set up 39steps in 2003 and continues to be the main gaffer when it comes to meeting new clients. She also runs Edinburgh-based charity Kids Love Clothes which helps struggling families across the Lothians. Aside from work, she's mildly obsessed with shoes, Scandi noir, her two small boys and red wine. Not in that order, of course...


Steven Thomson


Steven started in publishing and freelanced before heading up the creative team of a training company. As well as an illustrator, Steven is a major car geek, and is a tragically accurate resource on all things motor-related. If you’ve a spare 911 kicking about, let him know (a real one, not a Lego one. Or a Matchbox one).


Liam Haig


Liam has been a designer and developer for over 12 years, working on games and commercial web projects for SMEs to government organisations and multinational companies. In his spare time, he can be found visiting cafés and bistros around European capital cities, sipping coffee and sampling various types of cake. He has been known to bake a rather scrumptious szarlotka.


Laurence Diver


Laurence has been fascinated by all things webby since he was 10. With a masters in technology law, he's an aspiring Linux geek, likes Open Source, instrumental music, reading the paper, and strong tea. He's also a concrete5 Community Leader and Core Contributor, meaning he's contributed to and developed a deep knowledge of the CMS.


Eri Griffen


Eri is a seasoned multidisciplinary designer, and has worked extensively over the past 20 years in her native Japan, Australia, Ireland and the UK, for both commercial and corporate clients. On her days off, she loves drawing (award-winning!) illustrations and walking her cute pug Gyoza around the Meadows area.



Studio dog

Gyoza is a 2-year-old girl pug. Her name (which means dumpling in Japanese) describes her perfectly as she is stuffed full of squidgy, cuddly cuteness. Gyoza’s main job is sleeping beside the team when we're working hard and providing guests with an enthusiatic welcome. When she's bored of sleeping, Gyoza eats anything on the floor...


Nicky Broekhuizen

Project Manager

Nicky's been a project and programme manager for 15+ years, working across the Education, IT and Charity sectors. She loves a post-it note and covets desirable stationery items. She's also the Scottish coordinator for the charity CICS, offering support to profoundly deaf children and their families. When not organising things, Nicky likes to spend time with her family, drink coffee and wine, is addicted to Netflix box sets (recommendations welcome) and cooks a mean curry.


Jackie Bain


Jackie was born and bred in Aberdeen and has been working there as a designer for the last 6 years. She started her career working on magazine layouts and has moved on to all things webby. Jackie loves to travel but after exploring the world, decided to settle in Edinburgh and join our team. Aside from travelling she is happiest visiting art exhibitions or binging on boxsets.


Garry Voxelbod


Originally trained as an astrophysicist, Garry found his true calling in the world of digital design. He spends most of his days measuring the distances between buttons on websites and meticulously tweaking the kerning on client logos. His collection of unusual cardigans is equalled only by his vast knowledge of LEGO bricks and pieces. On the weekends, Garry enjoys sky diving, water skiing, and abseiling.

Latest news

Paper Swag

A catch up with Paul from G.F Smith left me with lots of beautiful paper to drool over!

Read more

…And yes, there ARE 39 steps up to our office! But that’s sheer coincidence…

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